How We Deliver
Retail Mystery Shopping Australia has a national team of shoppers in place around Australia, including metro and rural areas. We have over 30,000 registered mystery shoppers which allows us to deliver programs on a large scale. We put an emphasis on quality over quantity when it comes to our mystery shoppers. RMSA pride ourselves on retaining the most experienced and loyal personnel in the industry by using a priority shopper status system.
Our clients choose the dates and time frames for surveys to be conducted. All reports undergo a quality control process and are reviewed by RMSA management. Reports are delivered within 24-48 hours of completion.